UAE and regional workforces to benefit from AI-powered employee wellbeing solutions after M42’s Digital Health Solutions and TELUS Health team up

M42’s Digital Health Solutions (DHS) Platform and TELUS Health, announced a strategic agreement to introduce new personalized employee wellbeing solutions in the UAE that combine wellness, precision medicine and AI-driven healthcare innovation.

As part of M42’s mission to shift health from reactive care to predictive, personalized wellbeing at scale, M42’s digital health solutions will work with TELUS Health on an Employee Assistance Program (EAP) that currently includes more than 40 modules addressing emotional, lifestyle and wellbeing support. Delivered in local languages for enhanced user experience, the EAP will help improve workplace focus, lowering absenteeism rates while also enabling employers to achieve measurable improvements in productivity and engagement.

"By combining TELUS Health’s global expertise with M42’s digital health solutions, we are delivering a truly transformative AI-powered employee assistance program tailored to the needs of employees in the UAE." said Kareem Shahin, Chief Executive Officer, Digital Health Solutions Platform, and Group Chief Digital Officer, M42. “This solution is designed to support the creation of a health and wellbeing environment where people can thrive, enabling healthier and more resilient communities.”

Both M42’s digital health solutions and TELUS Health will also explore the development of next-generation AI solutions to increase efficiencies and access to care, and progress precision medicine capabilities for tailored health treatments and early preventive interventions for employees. 

"The UAE and the region are experiencing a fundamental shift in how organizations approach employee wellbeing," said Mohamed El-Demerdash, President, TELUS Health. "Our agreement with M42’s digital health solutions positions us to be part of that transformation, exploring how our market-leading solutions and world-class mental health support could help employers and their employees. With M42's digital expertise, we have the potential to deliver wellness at scale while respecting the unique cultural context of the region.”

M42’s digital health solutions delivers a robust portfolio of solutions including Malaffi, the region's first Health Information Exchange alongside Sahatna, e-prescription, Shafafiya, and virtual hospital platforms deployed internationally. Utilizing this digital infrastructure, M42’s wellbeing offering will benefit from scalable, integrated and secured health technology to deliver measurable outcomes for employers and employees across the UAE and the region. 

Together, the organizations have a prime opportunity to combine digital infrastructure, AI innovation, and clinical expertise to strengthen healthcare across the UAE and the region, building more resilient health systems and healthier communities.