Announcement
13 May 2026
: M42 launches kidney.com, bringing AI-powered education to the global fight against chronic kidney disease

Restoring the human touch in healthcare.

OSSI, inspired by 'ossicles', the tiny bones in the ear that make hearing possible, is an ambient AI clinical assistant platform that helps doctors reclaim time from documentation so they can return their full attention to what matters most: truly listening to and caring for their patients.

Built on M42’s proprietary architecture and leveraging Microsoft’s AI infrastructure, OSSI is designed for scale, security and flexibility across global healthcare systems.

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Key components of the platform include:

  • Scribe Assistant
    Captures and transcribes clinician-patient conversations in real time, auto-generates chart notes and referral letters, and transfers into the EMR.
  • Health Record Assistant
    Curates pre-visit summaries and surfaces key medical records—so clinicians walk in fully informed.
  • Clinical Q&A Assistant
    Generates context-aware treatment plans, clinical documents, and patient education materials through AI-driven Q&A.
  • Coding Assistant
    Suggests accurate medical codes to support billing and compliance workflows.

    Powering organization-wide efficiency

    • Group

      Faster Clinical Workflows

      Accelerate treatment planning and streamline insurance approvals to keep care moving forward.

    • Standard Documentation

      Standardized Documentation

      Create consistent, compliant notes across specialties, reducing variability and saving valuable time.

    • Improved Data

      Improved Data Quality

      Generate accurate, complete notes tailored to your hospital’s templates, without missing critical details.

    • Future Ready Ai

      Future-Ready AI

      Leverage AI that continuously learns and evolves to help generate, summarize, and organize clinical information.

    • Scalable Implimentation

      Scalable Implementation

      Deploy seamlessly at the enterprise level, whether in the cloud or on-premises.

    • Revenue Excellence

      Revenue Excellence

      Capture every detail for accurate coding and documentation, maximizing reimbursements and reducing revenue leakage.

    OSSI helps healthcare organizations reduce administrative burden, improve documentation quality, and give clinicians more time to focus on patient care. Designed to integrate seamlessly into existing workflows, the platform combines real time AI assistance with enterprise grade security and scalability to support modern healthcare systems.

    Built for everyday practice

    • Output follows structured formats (SOAP for e.g.) to enable quick review. OSSI outputs notes in structured formats (like SOAP) for fast, intuitive review. 
    • It is EMR-agnostic and integrates directly into existing workflows, eliminating the need for extra tools or toggling between systems. 
    • Purpose-built for healthcare, the platform is designed to minimize hallucinations and was developed in close collaboration with clinicians. 
    • Fully cross-platform, OSSI works seamlessly across mobile, tablet, and desktop.
    • The physician remains in control, always reviewing and approving documentation before anything enters the EMR.

    The platform is LLM-agnostic, multilingual, and seamlessly integrates with existing hospital systems via Health Level Seven (HL7) and Fast Healthcare Interoperability Resources (FHIR) standards.

    Built on Microsoft Azure’s secure cloud infrastructure, OSSI meets the world’s most stringent health data security and privacy standards. It supports enterprise-level compliance with regional data governance regulations, including those in the United Arab Emirates. Microsoft engineers work hand-in-hand with M42 to continuously enhance, support, and secure the platform.

    Voice of
    our people

    • The AI scribe has truly improved my workflow.

      Dr. Mashal Motani
      General Practitioner
      Mubadala Health Dubai
    • It is a valuable tool in helping me improve the quality of my notes and reducing language errors. While my scribe does a great job, the use of AI Scribe has given me the assurance that my notes will truly reflect my voice and feel like mine again.

      Prof. Dr. Jon Conroy
      BSc, MB. ChB, CCT (Tr & Orth), FRCS, FRCS (Tr & Orth), MSc
      Consultant Orthopedic Surgeon - Hip & Knee
    • OSSI has been extremely helpful in reducing our documentation workload.

      Dr. Laith Al-Rubaiy
      Lead Consultant Gastroenterologist and Chair of the Medical Research Committee
      Healthpoint Hospital

    Helping clinicians in every step​

    Meet:

    • Dr. Jay (Family medicine). Jay is doing outpatient consultation.

    Goal:

    • To understand patient situation, diagnose, and to document the visit.

    Pain points:

    • Searching for info from EMR takes time
    • Creating accurate documentation for billing
    • Pre-visit​
    • During visit​
    • Post-visit​

    Request a Demo